Refund policy

Store Policy – Mufti Umar Fragrance

Welcome to Mufti Umar Fragrance. Please read our store policy carefully before placing an order. By purchasing from our website, you agree to the following terms:

1. No Refund Policy

All sales are final.

We do not offer refunds, returns, or exchanges once an order has been placed and shipped.

Customers are advised to review product details carefully before purchasing.

2. No Cash on Delivery (COD)

We do not accept Cash on Delivery as a payment method.

All orders must be prepaid using the available online payment options on our website.

3. Damaged or Wrong Product

In the rare case of receiving a damaged or incorrect product, customers must contact us within 48 hours of delivery with clear photos of the product and packaging.

Upon verification, we will provide a suitable resolution (replacement or store credit at our discretion).

4. Shipping & Delivery

Orders will be shipped to the address provided by the customer at checkout. Please ensure the information is accurate.

We are not responsible for delays caused by courier services or incorrect addresses provided by the customer.

5. Contact Us

For any queries, please reach out to our support team: